Careers at EXCON: Our field service

To optimize our field service network, we are looking for independent business personalities throughout Germany who share our high standards – as a further mainstay of your entrepreneurial activity or as a freelance sideline. Newcomers and career changers are expressly welcome.

Your responsibilities will include the following tasks:

Contacting borrowers, lessees and customers, in particular of banks, leasing companies and mobility providers
Researching and clarifying the customer's situation
Mediation and development of possible solutions together with the customer

Implementation, monitoring and documentation of the agreed measures
Inspection of vehicles and objects
Organization and/or execution of vehicle transfers on own or third-party axles to previously defined storage locations

Your profile

The quality of our work and the satisfaction of our customers depend to a large extent on the commitment and skills of our field experts. That is why we look for more than just professional qualifications when selecting our external employees.

Your skills

Professional experience in the field of receivables management, in the credit and leasing business, qualification based on work for a regulatory, police, security or administrative authority
Interest in methods and techniques of communication and approaches to debt collection, as well as in general legal issues in receivables management (civil and professional law, civil procedure law, data protection and money laundering law)

Your soft skills

Taker of responsibility
Troubleshooter
Confident in using a PC, smartphone and IT applications
Fluent in written and spoken German
Further foreign language skills desirable
Own car, class B driver's license (further classes an advantage)

Your personality:

experienced, independent and entrepreneurial way of working
persuasiveness and assertiveness, as well as strong communication skills
negotiating skills and a serious and engaging manner
high level of social competence

Your professional experience:

Ambitious young professional
Experienced project manager
Seasoned project manager
Focused specialist

If you can identify with our job profile and would like to become part of our professional field service network, visit our career portal at karriere.excon.com or click on the button.

Apply now

What we offer

We offer you an innovative working environment with modern IT applications for handling and supporting your activities, as well as:

A high degree of freedom in planning and organization
An induction program including accompanying experienced field staff to on-site appointments
Qualified support by our staff at the service desk
Attractive fee-based remuneration
Regular events for exchange with your professional colleagues, as well as training and further education offers.
Option of expanding the order portfolio to further business fields and/or EXCON partners

Plus: We will accompany you on your way to independence and, especially as new or career-changing entrants, will, of course, be available to answer your questions.

EXCON Employee Stories

The Modern Worker

Tom Bittner, 31 years old, freelancer

"I already did some part-time work for EXCON during my studies, but that was just a side income. I liked the work better than the theory-based law studies, which is why I dropped out after the first state examination. Since then, I have been working as a freelancer for EXCON in claims management, as well as for various law firms and insolvency administrators in research and in the support of liquidation activities in the context of insolvency proceedings. Big plus: Both the above-average earnings and the flexible time management allow me to pursue my great hobby, sailing."

My motivation:

I can choose the jobs that suit me and organize my time freely
Longer trips abroad are possible
Dealing with people in the field instead of 50+ hours with files in the office
Above-average earnings

The full-time entrepreneur

Thomas Freitag, 46 years old, self-employed registered collection service provider

“I run my own debt collection agency with two full-time employees for back-office activities and order preparation. This gives me the breathing space I need to concentrate fully on the orders in my day-to-day business. One of my long-standing employees is now also self-employed and takes over my orders in the event of illness or during vacation periods. Temporary staff take care of vehicle transfers for me.”

My motivation: EXCON is one of several clients in the field of receivables management and property inspections and provides me with exciting assignments from banks and leasing companies operating nationwide, in addition to my work for local clients in trade, industry and skilled crafts.

The Lone Warrior

Peter Graf, 55 years old, former police officer

"I originally come from the police force and have a lot of experience in calmly finding a solution in different situations. Big advantage today: I can organize my working hours and tasks; that was not possible before. In the winter, you will therefore find me in our small house in Italy, where I sometimes still take on inventory checking jobs for EXCON, when there is an urgent need. I also work for two regional energy suppliers, handling collections, clarifications and meter readings. My bookkeeping and office work is done by a part-time employee."

My motivation:

Flexibility in terms of working hours and tasks
Regular time off in winter
Despite costs for a car and a temporary worker, good and regular earning opportunities – double the annual earnings compared to the police force

The Pensioner

Erika Wolff, 62 years old, retired

“From my previous job as a loan officer and customer service representative at a bank, I feel practically at home in claims management. Today I am retired. I work for EXCON one or two days a week, and my life partner supports me in the office. The income goes directly to our two horses and thus supports our shared hobby.”

My motivation: The opportunity to work flexibly 1-2 days a week gives me the freedom to enjoy my retirement thanks to additional income!

Have we sparked your interest? Apply now: > Go to careers portal <

About EXCON: What makes us stand out

EXCON is the leading provider of individual solutions for the finance, insurance and mobility industries in Europe and worldwide. In addition to our in-house software development, our strengths include our network of experts, which enables us to offer our clients expertise, experience and integrity directly on site for sensitive business processes – in the realization of outstanding receivables, dealer inventory audits and in numerous other audit formats.

Of course, EXCON places the highest demands on quality, IT security, compliance, respectability and fairness, and is certified according to the ISO 9001 (QM) and 27001 (ISMS) standards.

We not only help our clients to develop and execute demanding and diverse processes and projects, but we also place a high value on the further development of our company and our employees. This is how we promote talent, realize potential and take a confident step into the future. We rely on flat hierarchies and value individual strengths and personalities, while promoting team spirit.

We offer flexible working hours, territories and volumes, as well as attractive remuneration on a fee or commission basis. We also support your further development through our field service network.

“One of the most important tasks of a company's management is to create a corporate culture in which employees can identify with the company and its actions.”